FAQs

Frequently Asked Questions

1. What payment methods do you accept?

We currently accept Cash on Delivery (COD), EasyPaisa, Jazz Cash, and bank transfers. For EasyPaisa, Jazz Cash, and bank transfers, contact our WhatsApp number.

2. Can I change or cancel my order?

Yes! Contact us within 1 hour of placing your order to request changes or cancellation. Orders processed after this time may not be modified.

3. Can I order a sold-out item?

You can! Use our “Contact Us” form to inquire about restocks or the availability of sold-out items.

4. How long will it take to receive my order?

Orders are typically delivered within 3–5 working days after confirmation.

5. Do you offer international shipping?

Not yet. We plan to offer international shipping in the near future.

6. How do I choose the right size?

Check the size chart provided for each product. If you need help, our team is happy to guide you.

7. What if I receive a defective or incorrect item?

8. Can I return or exchange my order?

Returns and exchanges are accepted only for damaged or incorrect items. For hygiene reasons, worn or used modest wear items cannot be returned.

9. Do you offer custom or made-to-order pieces?

Currently, we do not offer custom designs. Some items may be restocked on request—contact us for details.

10. How should I care for my modest wear items?

Hand wash in cold water
Use mild detergent
Avoid bleach
Air dry
Iron on low heat if necessary

11. Do you have a physical store?

We operate online only, offering reliable delivery across Pakistan.

12. Can I track my order?

Yes! You will receive a tracking number via SMS or WhatsApp once your order is dispatched.